Do I need a domain name for my website? If so, how do I acquire one?

Every professional website should have a unique domain name (i.e. xonatek.com).

Here at Xonatek, we assist you in coming up with the most effective domain name for your needs, register it for you, and provide you with hosting on a month-by-month basis. Working with Xonatek for all of your technical and billing matters will result in less wasted time and confusion on your part. It's all part of our goal to give you the most affordable and comprehensive solution possible.
 

How much does web design/development cost?

Depending on the type & scope of the project, web design/development work can vary greatly in cost. If you are interested in receiving a custom quote for your project, please do not hesitate to contact us.
 

Will I be charged for my initial consultation regarding my website needs?

Absolutely not! Xonatek is always ready to answer your questions and help you feel as comfortable and confident as possible before you make any decisions. Contact us and we will be happy to discuss your unique needs, free of charge.
 

I want a website. Where do I start?

With over a decade of web design & development experience, Xonatek has streamlined this process. Simply get in touch with us for a free consultation, and we will tell you exactly which materials you will need to prepare, how long the process will take, and how much it will cost you at each step.
 

My existing website has not performed up to my expectations. What's wrong?

There are many factors (or lack thereof) that can attribute to a poorly performing website, including but not at all limited to: search engine optimization, color scheme, usability/navigation, and much more.

If you would like Xonatek to evaluate your website for possible areas of improvement, along with suggestions on how we can help to rectify the problems, contact us and we will be happy to assist you.
 

Is it possible to update my own website?

Yes, we have built many "content management systems" - some from scratch, and others from fairly standard setups.

We are also able to update your website for you at a very reasonable rate.

Regardless of the approach taken to manage your website's content, Xonatek will ensure it is an easy process, helping you to understand all of the steps along the way.
 

What steps do I take if I already have a domain name and/or hosting and would like to switch?

There are many different scenarios, and thus, many different methods of transferring from one service to another.

Regardless of your situation, Xonatek is ready to handle the switch. We are experienced in filing the proper paperwork and cancellation notices. If you would like to switch to Xonatek, contact us and we can provide you with the necessary steps you should take to continue.
 

When deciding which information to put on my website, how much is too much?

There's no such thing as too much information on a website! Every visitor is unique and is looking for different types of information. In addition, search engines thrive on content; the more valuable information you provide, the better your website will rank.

However, it is important to be careful with the way this information is laid out. Your website should still be simple to navigate and understand, otherwise you may find visitors hitting the 'Back' button.
 

Do I need a shopping cart on my website?

If the website is for an inventory-driven retail business, you should have a shopping cart. The extra development and hosting cost will prove to be minimal compared to the benefits. For many visitors to retail websites, the ability to instantly buy any merchandise they desire is a must. If you do not have a shopping cart available, the average visitor will move on to a competitor's website before contacting you.

Xonatek provides fully customized and feature-filled e-commerce solutions. Contact us to find out what we can do for you.
 

How can I boost my website's search engine rankings?

Websites are indexed differently, and therefore ranked differently, on every search engine. However, by following some basic rules and concepts, your website can see drastic rank improvement:

  • Make use of META keyword & description tags.

  • Put a few very important keywords in the title of every page, as close to the beginning as possible.

  • Use as many headings (i.e. ‹h1›) with keywords inside of them as possible.

  • Content is king. Make sure you provide a lot of valuable content, and that your website's markup is as simple as possible so that a majority of your document contains content, not markup.

  • The popularity of your website is especially important with search engines such as Google, which take note of the amount of websites linking to you.

Even though many of these concepts are not difficult to understand, they are not necessarily easy to plan for or implement. It takes plenty of time and patience to carry out a proper search engine optimization strategy.

Xonatek actively engages in SEO (Search Engine Optimization) as a service in and of itself. This service is available to existing web design/development clients or anyone else looking to optimize their website to its fullest potential. Contact us and we will be glad to discuss your needs.
 

When choosing a web firm, is it necessary to go local?

The nature of the web is such that not a whole lot of services require face-to-face time. That being said, the more tight-knit a B2B relationship, the more effective it seems to be.

Xonatek is based out of New Jersey, and has a vast array of clients both in state and out of state - most we have met face-to-face, and others that we keep a close relationship with over both phone and email.

We are ready, willing and able to work with clients regardless of location. Depending on both your comfort level and the size/scope of your project, we are can develop a close phone-based relationship, meet here in New Jersey, or even travel to your location for consults. In the end, the decision is all your own.
 

Does Xonatek offer discounts?

Yes, we offer discounts for both schools and non-profit organizations. Please contact us to find out more.
 

Do I need to put down a deposit when beginning a project with you?

Yes, we generally ask for a 30% deposit upfront, with 70% being paid upon completion.
 

What type of support do you offer after a project has been completed?

Every project we complete - whether it is a full website or a small feature - is "guaranteed" for 30 days. This means that any questions you have or fixes that are required due to an oversight on our part will be carried out, free of charge. After that, you will be charged a standard hourly rate for all services.